Microsoft has temporarily stopped offering updates to Windows 11 version 24H2 on PCs that have certain Ubisoft games installed, following reports of game crashes and compatibility issues. The move comes after users complained that Star Wars Outlaws and Assassin's Creed games were crashing after installing the new Windows update.
The issue was confirmed by Microsoft in a status update, which stated that the company is working with Ubisoft to find a fix for the problem. In the meantime, Microsoft has recommended against installing the Windows 11 24H2 update manually. The affected games include Assassin's Creed Valhalla, Assassin's Creed Origins, Assassin's Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora.
According to Microsoft, the affected games may become unresponsive while starting, loading, or during active gameplay, and in some cases, users may receive a black screen. Ubisoft has released a temporary hotfix (version 1.0.4.0) to address the issue, but warns that players may still experience some performance issues until a permanent solution is found.
This development highlights the importance of compatibility testing and collaboration between software developers and game publishers to ensure seamless user experiences. The pause in Windows 11 updates may cause inconvenience to users who rely on the operating system for their gaming needs, but it is a necessary step to prevent further disruptions and ensure the stability of the system.
The incident also underscores the complexities of software development and the potential risks of updates, which can sometimes introduce unforeseen issues. As the gaming industry continues to evolve, it is essential for companies like Microsoft and Ubisoft to prioritize user experience and work together to resolve compatibility issues promptly.
It remains to be seen when a permanent fix will be available, but users can expect further updates from Microsoft and Ubisoft as they work to resolve the issue. In the meantime, gamers are advised to exercise caution when updating their operating system and to monitor the situation for further developments.
The collaboration between Microsoft and Ubisoft to address this issue is a positive step towards ensuring the stability and compatibility of their respective products. As the tech industry continues to evolve, such partnerships will be crucial in delivering seamless user experiences and driving innovation forward.