Salesforce CEO Marc Benioff, known for his enthusiasm, has taken a surprising turn, dampening expectations for Generative AI (AI). Just a month after hyping AI at his company's Dreamforce conference, Benioff is now on a "setting expectations tour."

He claims customers have been misled about AI's capabilities, particularly by Microsoft. Benioff criticizes Microsoft's Copilot code-writing tool, comparing it to the infamous Clippy paperclip assistant.

Benioff throws shade at Microsoft for overselling AI's potential, calling it a disservice to the industry. He also criticizes OpenAI CEO Sam Altman's claims of AI curing cancer.

While Microsoft points to research showing benefits for small businesses using Copilot, Benioff highlights the overhype surrounding GenAI. He urges "managing expectations" while utilizing the real capabilities of AI.