Truecaller, the popular caller ID app, has announced that it has surpassed 450 million users globally, adding 50 million users in the past 10 months and 15.5 million users since the beginning of 2025. This significant milestone marks a major achievement for the Sweden-based company, which has been aggressively expanding its user base across the world.
The company's growth can be attributed to its strong presence in India, which remains its largest market. In fact, Truecaller's Chief Product Officer and MD of India operations, Rishit Jhunjhunwala, was recently promoted to CEO, highlighting the importance of the Indian market to the company's success. However, Jhunjhunwala emphasized that Truecaller is also witnessing rapid growth in other regions, including Latin America, South Africa, Kenya, Nigeria, Malaysia, and the U.S.
Despite its global expansion, Truecaller's prospects in India might be hindered by the country's telecom department, which is pushing mobile carriers to implement their own caller ID systems. This move could potentially rival Truecaller's product and impact its user base in the country. However, the company remains optimistic about its growth prospects, having maintained an active user base of nearly 430 million users throughout Q4 2024.
Truecaller's financial performance has also been impressive, with net sales up 23% and profit after tax up 29% from a year earlier. The company's stock has risen by more than 33% since the beginning of this year, reflecting investor confidence in its growth potential.
In addition to its user growth, Truecaller has been focused on improving its app's functionality, particularly on iOS devices. Earlier this year, the company updated its app to work better with iOS, addressing operating system level restrictions that had limited its live caller ID feature on Apple devices. The company has also been diversifying its offerings, introducing products like call recording and transcription, as well as an AI-powered assistant for call screening.
Truecaller's efforts to improve its SMS and chat client have also been underway, as the company seeks to become a one-stop-shop for users' communication needs. With its sights set on further expansion, Truecaller is poised to continue its growth trajectory, despite the potential regulatory hurdles in India. As the company looks to the future, its ability to adapt to changing market conditions and innovate its offerings will be crucial to its success.
In conclusion, Truecaller's milestone of 450 million users marks a significant achievement for the company, and its global expansion plans are a testament to its ambition. While regulatory challenges in India may pose a threat, Truecaller's financial performance and product innovations suggest that it is well-equipped to navigate these hurdles and continue its growth momentum.