Some Chromecasts Report 'Untrusted Device' Errors, Raising Concerns Over Support

Sophia Steele

Sophia Steele

March 09, 2025 · 3 min read
Some Chromecasts Report 'Untrusted Device' Errors, Raising Concerns Over Support

Reports have surfaced that second-generation Chromecasts and Chromecast Audio devices are experiencing errors, prompting concerns that Google may be phasing out support for these older devices. Users have taken to Reddit to share screenshots of the error message, which reads "Untrusted device" and suggests that the issue may be caused by outdated firmware.

The error has sparked fears that Google is abandoning these devices, which are no longer receiving new features or updates. While the company has not officially announced the end of support for these devices, the error message has left many users wondering if they will soon be rendered obsolete. This is particularly concerning for Chromecast Audio owners, who have grown attached to the device's unique vinyl record-shaped design.

It's worth noting that Google discontinued the Chromecast line in August 2024, but promised to continue providing software and security updates to the latest devices. However, it appears that the second-generation Chromecasts and Chromecast Audios may no longer be receiving these updates, leading to the current issues.

One Chromecast community member claims to have reached out to Google support and was told that the company is aware of the issue and is working on a fix. However, Google has not provided an official statement on the matter, leaving users in the dark about the future of their devices.

This development raises questions about Google's commitment to supporting its older devices. While the company has a history of eventually phasing out older products, it's unclear why it would choose to do so without providing a clear explanation to its users. As the tech giant continues to expand its product lineup, it's essential that it prioritizes transparency and communication with its customer base.

The impact of this error on users will depend on how quickly Google addresses the issue. If a fix is not forthcoming, users may be forced to seek alternative streaming solutions, which could ultimately harm Google's market share in the streaming device space. For now, users are left waiting for a resolution, hoping that their beloved Chromecasts and Chromecast Audios will continue to function without interruption.

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