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Elliot Kim
Samsung has abruptly halted the rollout of its One UI 7 update worldwide, following reports of a critical bug that prevents some Galaxy S24 owners from unlocking their phones. The pause was first reported by leaker Ice Universe, who described the issue as a "serious bug."
The bug appears to have primarily affected South Korean users of Galaxy S24 series handsets, but Samsung has taken a cautious approach and paused the rollout across all models globally. This move is likely to disappoint users who were eagerly awaiting the update, which brings Android 15 and a host of AI updates to Samsung's flagship devices.
Using the app CheckFirm, we have confirmed that the update is no longer listed on Samsung's servers as the latest firmware version across several Galaxy devices, with older patches appearing instead. Samsung has yet to officially comment on the pause or provide a timeline for when the issue will be resolved.
The One UI 7 update began rolling out to Galaxy S24, Z Fold 6, and Z Flip 6 handsets on April 7th, with the US receiving the patch on April 10th. The update has been available on Galaxy S25 models, along with updates to the cheaper Galaxy A series, since those phones went on sale in February. However, the rollout to older phones was delayed, arriving seven months after Android 15 was made available to developers and two months after the S25 series launched with the software.
The pause is likely to raise concerns about the thoroughness of Samsung's testing process, particularly given the significance of this update. One UI 7 brings a range of new features and improvements, including AI-powered enhancements and the latest Android 15 operating system. The company's decision to halt the rollout worldwide suggests that the bug is a serious issue that requires immediate attention.
As Samsung works to resolve the issue, users who have already downloaded the One UI 7 update are left wondering when a fix will be available. The company has not provided any guidance on this, leaving users in limbo. We have reached out to Samsung for comment and will provide updates as more information becomes available.
The incident serves as a reminder of the importance of rigorous testing and quality assurance in the software development process. As the tech industry continues to push the boundaries of innovation, it is crucial that companies prioritize the user experience and ensure that their products are reliable and secure.
In the meantime, Samsung users will have to wait a little longer to experience the benefits of One UI 7. We will continue to monitor the situation and provide updates as more information becomes available.
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