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Jordan Vega
OpenAI has announced a groundbreaking feature that allows users to call ChatGPT for up to 15 minutes for free using the phone number 1-800-CHATGPT. This innovation, revealed on the 10th day of "ship-mas," marks a significant milestone in making AI technology more accessible to a wider audience.
The feature was developed in just a few weeks, according to OpenAI's chief product officer, Kevin Weil. Users in the US can now call ChatGPT using the designated phone number, while global users can message via WhatsApp at 1-800-242-8478. Notably, the 15-minute limit is per phone number per month, allowing users to potentially extend their interaction time by using multiple phone numbers.
The phone number is built using OpenAI's Realtime API, and the WhatsApp feature is powered by GPT-4o mini through an integration with the WhatsApp API. This development is seen as an important stepping stone for newcomers to AI, as it offers a simplified version of ChatGPT compared to its web-based counterpart and provides a "low-cost way to try it out through familiar channels."
Existing users seeking more comprehensive features, higher usage limits, and personalization options are advised to continue using their regular ChatGPT accounts through traditional channels. OpenAI's move is reminiscent of Google's 2007 launch of GOOG-411, a free directory assistance service that was discontinued in 2010. While the reasons behind GOOG-411's shutdown remain unclear, some speculate that it was used to collect voice samples to advance Google's speech recognition technology.
In a notable contrast, OpenAI spokesperson Taya Christianson has assured that the company will not be using these calls to train large language models. This commitment to transparency and user privacy is a significant aspect of OpenAI's approach to AI development.
The introduction of 1-800-CHATGPT has significant implications for the future of AI accessibility and adoption. As AI technology continues to evolve, innovations like this phone number feature will play a crucial role in bridging the gap between AI newcomers and experienced users. With its focus on simplification and familiarity, OpenAI is poised to make a substantial impact on the AI landscape.
In conclusion, OpenAI's 1-800-CHATGPT feature marks a significant milestone in AI innovation and accessibility. As the company continues to push the boundaries of AI technology, it will be interesting to see how this feature evolves and influences the broader AI ecosystem.
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