A sharp divide has emerged between AI experts and the general public, with most Americans expressing distrust and anxiety towards AI and its regulation, according to two new studies. A report from Pew Research Center and a separate study by Gallup and the Walton Family Foundation reveal that while AI experts are optimistic about the technology's future, the public is increasingly uneasy and skeptical.

The Pew Research Center report, which surveyed over 1,000 AI experts and more than 5,000 US adults, found that roughly three-quarters of AI experts believe the technology will benefit them personally, while only a quarter of the public shares this optimism. Moreover, experts think AI will make jobs better, whereas the public believes it will take them away. The study also highlights a lack of trust in the system, with more than half of both groups wanting more control over how AI is used in their lives and majorities expressing distrust in the government and private companies to regulate it responsibly.

The public's skepticism about government AI regulation is not unfounded, given the US government's track record of failing to effectively regulate technology. Congressional hearings on tech issues often feature lawmakers struggling to understand complex topics, leading to concerns that they may not be equipped to regulate AI responsibly. As one academic expert noted, "It seems like when you look at these ... congressional hearings, they don't understand it at all. I don't know that I have faith that they would be able to bring on enough experts to understand it enough to regulate it, but I think it's very important."

The Gallup study, which focused on Gen Z's perceptions of AI, found that while 79% of Gen Z respondents use AI tools like ChatGPT or Copilot, only 27% say it makes them feel hopeful. In fact, 41% of Gen Z respondents report feeling anxious about AI, citing concerns about its impact on their ability to think critically and the lack of clear AI policies in schools and workplaces. According to Zach Hrynowski, author of the Gallup report, "Gen Z, they don't trust the government, they don't trust big tech companies, they don't trust the news."

The studies also highlight the diversity problem in AI design, with both experts and the public agreeing that AI reflects the perspectives of white men more than women and Black or Hispanic communities. Male AI experts are far more likely than women to express optimism and personal excitement about AI, further exacerbating the issue.

The findings of these studies have significant implications for the future of AI development and regulation. As AI continues to advance, it is essential to address the growing trust gap between experts and the public. This can be achieved by promoting transparency, accountability, and diversity in AI design, as well as by educating policymakers and the public about the benefits and risks of AI. By doing so, we can ensure that AI is developed and used in a way that benefits everyone, rather than just a select few.

In conclusion, the studies underscore the need for a more nuanced and inclusive approach to AI development and regulation. By acknowledging and addressing the concerns of the public, we can work towards creating a future where AI is trusted and beneficial to all.