Intel Addresses Performance Issues with Arrow Lake CPUs, Promises Further Updates

Riley King

Riley King

December 19, 2024 · 3 min read
Intel Addresses Performance Issues with Arrow Lake CPUs, Promises Further Updates

Intel has finally addressed the performance issues plaguing its Arrow Lake CPUs, which were released in October with promises of high performance at lower power levels. However, reviews, including those from this publication, noted surprisingly lackluster gaming performance. The chipmaker has identified four key issues affecting its Core Ultra 200S-series processors and has been gradually releasing updates to fix them.

According to Robert Hallock, Intel's VP and GM of client AI and technical marketing, the four root issues have been addressed, and fixes are already being rolled out in the field. The updates have been coming out over the last two weeks, with another comprehensive performance update planned for January. This update will be showcased at the Consumer Electronics Show (CES).

One of the main issues stemmed from a "mistimed" update that was supposed to optimize Windows' processor power management (PPM) system for Intel's Core Ultra 200S-series processors. Instead of releasing the PPM update before reviewers got their hands on the processors, Intel scheduled the update to go out when it became widely available, which may have caused reviewers to see worse-than-expected performance.

The missing PPM update also prevented Intel's performance-boosting Application Performance Optimizer (APO) from taking effect in games. Additionally, "misconfigured" performance settings had a negative impact on reviewers' benchmarks. A fix for these issues was already applied in Windows 11 build 26100.2161.

Another issue resolved was a driver compatibility problem with Epic Games' Easy Anti-Cheat, which caused the blue screen of death when running games like Star Wars Outlaws. Epic Games has since resolved this issue.

Intel recommends that users update their Windows operating system and apply the latest BIOS update to their motherboard if they haven't already. Alternatively, users can wait until the "final" performance update next year. The company is confident that the upcoming update will restore the high-performance promises of its Arrow Lake CPUs.

The issues with the Core Ultra 200S-series processors have been a setback for Intel, which has been struggling to regain its footing in the processor market. The company's troubles have been well-documented, with many questioning its ability to innovate and compete with rival AMD.

Despite these challenges, Intel remains committed to delivering high-performance processors that meet the demands of gamers and content creators. The upcoming update in January will be a crucial test of the company's ability to deliver on its promises and restore confidence in its products.

In the broader context, the issues with Intel's Arrow Lake CPUs highlight the complexity of modern processor design and the challenges of optimizing performance across different workloads. As the tech industry continues to evolve, companies like Intel will need to prioritize transparency, communication, and collaboration to ensure that their products meet the expectations of their customers.

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