Ahmad Farroukh, the newly appointed CEO of Nigerian telecom giant Globacom, has resigned after just one month in the role, multiple sources close to the matter have confirmed. While Globacom has not issued an official statement or communicated the resignation internally, several industry insiders suggest the decision was linked to significant challenges within the company's organisational structure.

A mid-level manager at Globacom, speaking on the condition of anonymity, speculated that Farroukh's departure was tied to problems with the organisational setup. A top-level executive at the Nigerian Communications Commission (NCC) who asked not to be named confirmed Farroukh's exit but declined to share specifics. Globacom did not respond to multiple requests for comments.

Farroukh's abrupt resignation highlights significant internal challenges at the company, which has long been criticised for its centralised decision-making process. According to a former Globacom executive, the company's founder, Mike Adenuga, is key to most decisions within the company. Adenuga has managed the telecom giant alongside his other business interests, including oil and gas, financial services, and real estate, with minimal structural separation between his other ventures and Globacom's operations.

This approach has historically worked for the company but may have presented obstacles for Farroukh, whose experience at more structured organisations like MTN and Airtel might have led him to expect a different level of operational autonomy. Farroukh's departure also comes when Globacom is facing heightened regulatory scrutiny. In late 2024, the NCC's sector audit revealed that over 40 million subscribers were not properly registered with their National Identification Numbers (NIN), violating government regulations. This led to a significant loss of market share, with Globacom's share of the Nigerian mobile market shrinking by approximately 60%, leaving it with just 12%.

Globacom has also faced ongoing cybersecurity issues, including a high-profile hack in 2023 that exposed the personal data of millions of its subscribers. These issues may have created an environment where Farroukh's leadership efforts could not make a meaningful impact quickly. "A CEO leaving in one month is unprecedented in the industry. The NCC can investigate the reason for his exit. The commission can seek an explanation from the CEO, who is not obligated to respond, or from the company because this is about corporate governance, which is under the NCC Act," said Ayoola Oke, a former Special Adviser to the former Executive Vice-Chairman of NCC, Ernest Ndukwe.

Globacom's leadership following Farroukh's departure will raise questions about the company's ability to navigate its ongoing internal challenges and regain its competitive edge. Without significant structural changes, it is unclear how Globacom can address the organisational weaknesses that led to Farroukh's exit. The company's future direction and ability to adapt to the changing telecom landscape remain uncertain.

The implications of Farroukh's resignation extend beyond Globacom, as it highlights the need for effective corporate governance and organisational structures in the Nigerian telecom industry. As the sector continues to evolve, companies must prioritise adaptability, accountability, and transparency to remain competitive and build trust with their customers.