Garmin, a leading wearable technology company, has announced a significant shift in its strategy by introducing a subscription-based tier to its app, Garmin Connect Plus. This move marks a reversal from the company's previous stance against paywalls, sparking debate among fans and industry observers. The new premium tier, which will be available for a monthly or annual fee, adds AI-powered insights and several other expanded features to the existing app.
The AI feature, dubbed Active Intelligence, will roll out as a beta and is designed to provide personalized insights and suggestions based on users' health and activity data. Over time, the insights and goals are expected to become more tailored to individual users. This development is in line with the trend of incorporating AI-powered features in fitness apps and wearable devices, as seen in recent moves by Whoop, Strava, Samsung, and Google.
In addition to the AI feature, Garmin Connect Plus will also include a performance dashboard, allowing users to compare custom charts and graphs over a period of time to visualize progress. Subscribers will also be able to view live activity metrics on their smartphones for workouts started on a Garmin watch. Furthermore, the LiveTrack feature will be expanded to enable users to notify selected contacts when an activity begins, and a personalized profile page for followers will be introduced. Users of Garmin Coach plans for running and cycling will receive additional guidance from Garmin coaches, and exclusive badges and frames for their app profiles will be available.
Notably, Garmin has emphasized that all existing health data and features will remain free, a move that may help mitigate potential backlash from loyal users. However, the introduction of a subscription tier has raised questions about the company's previous stance on paywalls. In 2022, Garmin's project lead for the Venu 2 Plus, Phil McClendon, stated that the company would not charge users for accessing their data, a philosophy that Garmin has seemingly softened in recent years.
The reaction from fans and industry observers will be closely watched, as introducing subscriptions can be a risky proposition. Oura, for instance, faced significant backlash when it introduced a subscription with its Gen 3 ring. Garmin's wearables division has faced increased competition from Apple, Samsung, and Coros, but the company has reported strong Q4 earnings, with a 31 percent increase in fitness tracker sales and its stock hitting record highs.
As the wearable technology landscape continues to evolve, Garmin's move into the subscription space will be closely monitored. Will the company's loyal user base embrace the new premium tier, or will they resist the introduction of a paywall? Only time will tell, but one thing is certain – the wearable technology industry is becoming increasingly competitive, and Garmin's move is a significant development in this ongoing narrative.